Automotive Parts Seller

Business Scenario

The client is one of the largest automotive service company in the Nordic Countries and is into spare parts wholesaler business. It also provides repair services. They have B2B ordering portal where their customers can search for spare parts, select products, and place an online order. The ease of online spare parts ordering process is the prime focus of this portal.

Challenges

  • License Plate (LP) to vehicle identification information lookup via our LPVIS data service
  • As the company had a huge parts range varying from different brands to models, the real challenge was to identify the exact part and find the exact replacement of those spare parts.
  • The online portal was lagging in part accuracy and wanted accuracy in parts identification.

Solution Highlights

  • License Plate (LP) to vehicle identification information lookup via our LPVIS data service
  • PR number based filtration of parts for VAG
  • OE number based parts filtration for remaining brands with equipment code-based data augmentation

Benefits

  • 60 % Impact on part returns
  • 90% Drop on return write-offs
  • 70% Impact on re-packaging cost
  • 30% Increase in platform look-ups