Meeting Management Platform

Business Scenario

The client is a leading hospitality chain that organizes all kinds of events for companies, organizations and private customers from simple meeting for two persons to a company party for a thousand people with the best solution, location and service.

The Challenge

The core objective of our client was to automate and optimize customer collaboration arranging regular meeting with the experts.

Solution Highlights

  • Instant meeting facility for users to book meeting room / Conference room
  • Extended meeting facility in case the meeting is stretched and it takes longer time than planned
  • End Meeting option that enables users to end meeting
  • Calendar functionality with an option to see “Today’s booking” and “Week booking schedules”
  • Room situation that allows users to report in case the facility is not functional
  • Facilitate administrator to directly import XML configuration files from portable device

Benefits

  • Effective collaboration of customers with meeting experts
  • Establishment of a consultative sale channel
  • Ease of services to customers and better ROI