Strategic Intelligence Platform for Hotel & Resort Group

Business Scenario

The client is a dynamic and progressive hotel management and brand franchising company with brand chains and luxurious hotels across the globe. The client has a multi-brand portfolio with multi-directional approach within 4 years of operational experience. They follow an aggressive approach towards South Asian and African markets to increase their reach and services.

The Challenge

Our client wanted to connect 20+ disparate property management systems to get the enterprise-wide cross-functional insights and deep business functions visibility to enhance operational efficiency.

Solution Highlights

  • Implemented cloud-based strategic intelligence platform that provides data aggregation, cleanup, normalization, preparation, and applying business rules by connecting 20+ disparate property management systems
  • Interactive executive level dashboard serving CxO level users with real-time insights on revenue, expense, comparison of revenue vs expense, profit & loss, bookings, and other major metrics such as RevPAR, ADR, OCC, and GOP
  • Dashboard integrated with other 18 properties data
  • Includes multiple users support and access rights and supports secure data access from the property management system with SSL implementation on dashboard allowing only IP based access to the dashboard

Benefits

  • Drives efficiency in investments made in the capital, infrastructure, human resources, and other business vectors
  • Improved decision making
  • Optimized business operations
  • Make faster insights-based decisions